本帖最后由 尼佳99 于 2024-3-14 13:52 编辑
About us: Vertu Equipment is one of the fastest-growing heavy machinery dealers in Australasia and is out to change up the traditional construction equipment dealer model by truly understanding our clients and providing superior, localized and friendly support - always.
Sales Administrator/Customer Service responsibilitiesinclude: · Processing orders via email or phone · Checking data accuracy in orders and invoices · Contacting clients to obtain missing information or answerqueries
Job brief We are looking for a Sales administrator to join our teamand help us achieve our goals. You will serve as a point of contact forcustomers with queries about products, orders and deliveries and providesupport for sales representatives. Our ideal candidate is goal-oriented and has a deepknowledge of customer service best practices. If you have exceptionalorganizational skills and draw energy from being part of a team, we would liketo meet you. Ultimately, you should be able to contribute to highquality customer service. Responsibilities · Process orders via email or phone · Check data accuracy in orders and invoices · Contact clients to obtain missing information or answerqueries · Liaise with the Logistics department to ensure timelydeliveries · Maintain and update sales and customer records · Develop monthly sales reports · Communicate important feedback from customers internally · Ensure sales targets are met and report any deviations · Stay up-to-date with new products and features Requirements and skills · Hands on experience with CRM software and MS Office (MSExcel in particular- Vlookup) · Understanding of sales performance metrics · Excellent organizational and multitasking skills · A team player with high level of dedication · Ability to work under strict deadlines/pressure · Attention to details · Other adhoc tasks andjobs as the team requires
Graduates are welcome.
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