[其他] Why do the Swiss dislike Chinese tourists? (Quora) [复制链接]

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电梯直达

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发表于 2016-4-15 14:11:53 来自手机 |只看该作者 |倒序浏览 微信分享

I am Swiss and worked in the hospitality industry before moving to Beijing. Your question does not get to the point as it is not the tourists themselves that are disliked, but certain behaviors they have. It has nothing to do with the nationality of a person. Whether you are Chinese, French, Turkish, Indian or Swiss - you shall respect the local rules and customs and we're quite serious about it. So now, as I live in China I see why normal things for some Chinese might not be normal for Swiss - hence we could be offended.

-tasting in shops: I was shocked to arrive in the modern city of Beijing and to see people touch and taste the food in shops and supermarkets without even asking. I can only try a product upon the agreement of the shopkeeper, otherwise I feel like stealing something or creating disorder. I know of many Swiss shops who find tourists (not only Chinese) to open boxes and try the products without even bothering to ask.

-formalities: In China it is not unfriendly to call loudly for the waiter：”服务员“ or straight ask for a price of a good without even saying Hi. That's fine and because many places are very busy it's the most efficient thing to do. But in Switzerland we have to take our time to show respect to the waiter. Even a CEO is supposed to say things like "Hello, I would like to ask... Thank you very much" to a simple shop assistant. Your words have to express that you believe everybody is worth the same.

-queuing and personal space: We're not as obsessed with queuing as the British but we generally believe that the person who arrived first should be served first and that staying closer to the person in front of you will not make the queue move faster. That being said, after loosing many queuing competitions against the old ladies in Beijings supermarket and hassles to get into a subway at rush hour I understand the Chinese tourist's difficulty with the 1 meter private sphere.

-conversation: Many Chinese tourists I met speak little to no English let alone French or German, which makes it difficult to communicate. The fact that many Chinese tourists come in groups can make this a very stressful experience for a shop assistant. They will often say "yes" or "ok" even if they don't understand you, which makes it difficult to explain anything. Even the most patient person will at one point maybe loose her nerve.

If you consider these points, there shouldn't be any problem. Frankly speaking, I have a rather good impression of Chinese tourists when I worked in Luzern, especially the young, educated tourists that travel on their own or with friends and family. Most of them are really interested, well informed, friendly and it was always a great pleasure for me to help them and make their stay in Switzerland more pleasant.