The notice process begins when a rights owner sends allegations of copyright infringement to an
IPAP.
If an IPAP receives allegations of infringement from a rights owner, they are required to determine
which of their account holders was using the internet at the time, based on their “IP”, or “internet
protocol” address.
Once an IPAP has determined which account holder the allegation relates to, they are required to
send an infringement notice to that account holder. If an account holder receives three notices
within 9 months that relate to the same rights owner, the rights owner may choose to take a claim
for up to $15,000 to the Copyright Tribunal.
The process also provides two ways in which account holders can dispute infringement allegations,
either directly with the rights owner, or if a claim is made, at the Copyright Tribunal.
