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本帖最后由 荳莎貓 于 2010-5-10 22:55 编辑
我想請問一下:
我是AUT酒店管理本科畢業,在一間酒店有一年9個月前台工作經驗,今年一月升為Front Office Supervisor,這個月剛被升為Acting Front Office Manager,所以絕對有兩年工作經驗。三個月試用過后就是正式的Front Office Manager了。
我們酒店跟其他酒店不一樣,FOM不僅僅是管理酒店前臺,實際工作性質是ANZSCO裏面 "141311 Hotel or Motel Manager" 和 "431411 Hotel Service Manager"的綜合(藍字部分為實際工作内容):
Occupation:
141311 Hotel or Motel Manager Tasks Include:
- directing and overseeing reservation, reception, room service and housekeeping activities
- supervising security arrangements, and garden and property maintenance
- planning and supervising bar, restaurant, function and conference activities
- observing liquor, gaming, and other laws and regulations
- assessing and reviewing customer satisfaction
- overseeing accounting and purchasing activities
- ensuring compliance with occupational health and safety regulations
- may provide guests with local tourism information, and arrange tours and transportation
Occupation:
431411 Hotel Service Manager
Tasks Include:
- determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- conferring with managers to coordinate activities with other organisational units
- maintaining attendance records and rosters
- explaining and enforcing safety regulations
- overseeing the work of the unit and suggesting improvements and changes
- conferring with workers to resolve grievances
- may perform front office and hotel reception duties
請問這樣的話,還是應該選擇"Hotel Service Manager" 麽?因爲我的title最終還是FOM...
但是我的實際工作裏面是有budget control的内容的呢.... 有點暈呀~~
謝謝解答~ 感激~~
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