Extended Warranty - 你买不买？

NewLynnHse

看了Consumer的报导，这个好像只是花冤枉钱，大家通常买不买？

http://www.consumer.org.nz/news/view/extended-warranty-changes

Bond & Bond and Noel Leeming have changed their extended warranty brochures following a complaint we made to the Commerce Commission.


The brochures implied the stores' extended warranties provided better protection than the Consumer Guarantees Act (CGA). They also claimed the CGA didn't provide cover in many situations, including when products failed from "normal wear and tear". Much of this information was inaccurate.


。。。。。


In most cases, there’s no good reason to buy an extended warranty – you're paying for protection the law already gives you.

NewLynnHse

沙发。。。

萨米

如果不想过了standard后跟零售商去tribunal闹的话，就花钱好了。pay money，no trouble。如果很闲，喜欢偶尔挑战大机构，那就不需要买。


不过说回来，我觉得，heavy duty的东西还是买了好，比如冰箱洗衣机的。

DDWW

板凳..............

leonlmf

不买 听说电子产品如果要坏90％都在第一年

3QQ3

东西贬值太快了

花天堂

從來不買, 老早就知道了啥extended warranty 都是騙錢的

taomibaobao

我买过。后来听楼上的花花说了就不再买了

ann-james

不买。也不敢爱小老鼠。呵呵……

吃菜的小猪

这种东西都是骗钱的，不买如果坏掉的话卖家也是要负责任的，只不过有些sales自己都不了解这些，店老板或者经理即使知道我觉得也不会在training的时候告诉Sales的，要不然要少赚多少钱啊。

LJCalvin

没有我恨小老鼠选项！！！！！！！！！！！！！！！！！

mirror0

Comlaw 201 professor said the same thing. So never .
But when my iphone4 broken I was regretting not buying the extended warranty. It was just 21 after 1 yr period.

NewLynnHse

LJCalvin 发表于 2012-9-14 11:12
没有我恨小老鼠选项！！！！！！！！！！！！！！！！！

加了加了，谢谢提醒

NewLynnHse

mirror0 发表于 2012-9-14 11:18
Comlaw 201 professor said the same thing. So never .
But when my iphone4 broken I was regretting no ...

有没有试着去告他们？

LJCalvin

NewLynnHse 发表于 2012-9-14 11:20
加了加了，谢谢提醒

我勒个去！！！！！！！！！

mirror0

NewLynnHse 发表于 2012-9-14 11:22
有没有试着去告他们？

nah.  don't think CGA can help in my case. It's cell phone, 1 yr probably is a reasonable period& It was covered under my content insurance. So ...

NewLynnHse

mirror0 发表于 2012-9-14 11:41
nah.  don't think CGA can help in my case. It's cell phone, 1 yr probably is a reasonable period&  ...

so the conclusion is, the extended warranty is still not required in your case....

cqy7lvxl

Not agree with some of the comments above. CGA has no clean cut/defination of how long an appliance should last and it could depend on your house sitation and the way that you use your stuff. In this case, you will need to debate with supplier or even go to tribual. Let's say you got a washing machine broken down and you would like to put the supplier to tribual and resolve this issue. it would take abou 3~6 months to come to conclusion. Do you think you are prepared not to wash your clothes for 3~6 months time? Can you not watch TV for 3~6 months time? Can you do cooking without your cooktop for 3~6 months time? Wananty is not a scam. Its for people who want hassle free service.

wishjess

我之前也看过电视了，不过我觉得应该看是什么东西，比如冰箱洗衣机这种大件会维修的人相对较多也没有特别贵，所以买不买无所谓。而车，ipad iphone还有单反什么的修起来都不便宜保修就很值得
还有之前买的heater人家很大气的说终身保修，就很牛

NewLynnHse

cqy7lvxl 发表于 2012-9-14 12:42
Not agree with some of the comments above. CGA has no clean cut/defination of how long an appliance  ...

Have you tried claiming an extended warranty before? Share your experience? Is it straight forward?

NewLynnHse

wishjess 发表于 2012-9-14 12:45
我之前也看过电视了，不过我觉得应该看是什么东西，比如冰箱洗衣机这种大件会维修的人相对较多也没有特别贵 ...

这个有意思，沙发说买的正是你说不用买的。。。嘿嘿

请问你有claim过吗？麻烦不？

wishjess

NewLynnHse 发表于 2012-9-14 12:47
这个有意思，沙发说买的正是你说不用买的。。。嘿嘿

请问你有claim过吗？麻烦不？

都claim过，之前一个4合一打印机买了2年的extended的，一共就3年保修，2年的时候坏掉了，送回去给harvey norman看了一下几天之后领了一个新的另外一个型号的回来，十分简单

最近的，之前一个ipad一代屏幕坏了，没有保修了自己找人报价要300+，后来找了个便宜些的给修了。后来一个new ipad在保修下坏了送去苹果给换了一个新的。

jennydqpig

我都是大件买了当买保险了，小件一般自带warranty，所以即使坏了也不会损失太大

cqy7lvxl

wishjess 发表于 2012-9-14 12:45
我之前也看过电视了，不过我觉得应该看是什么东西，比如冰箱洗衣机这种大件会维修的人相对较多也没有特别贵 ...

Not agree. Have you tried to repair a washing machine or a fridge? A service man will charge call out fee in any situation. Just call out fee could be from $90 to $150. Do you think this is cheap? $150+Labour+parts could easy go up to 300+.

cqy7lvxl

NewLynnHse 发表于 2012-9-14 12:45
Have you tried claiming an extended warranty before? Share your experience? Is it straight forward ...

Pretty straight forward. I claimed my laptop before, all you have to do is to ring the hotline and tell them whats wrong. Drop the computer off and they fix it for you. No question asked = no hassle!

cqy7lvxl

let's put an example on the attachment picutre.

second line Malfunction due to "normal wear & tear", it says if a "reasonably" new product fails and hasnt been misused.

well...how do you define "reasonably"? your definition on reasonably, could be different to mine and supplier. Who's reasonably definition do we use in this situation? how can we prove that the proudct has not been misused? All these, you have to debate with supplier. I mean, what the hell? Its such a painful process and I rather not to go through it.

L-360

My iphone 4 broke down 2 weeks after warranty

naturearia

刚来时不懂，买过，后来知道他们销售员主要靠这个拿提成之后坚决不买啦。。。
据说卖这个比卖电器的利润高的多，就靠这个赚钱。。。

NewLynnHse

naturearia 发表于 2012-9-14 16:01
刚来时不懂，买过，后来知道他们销售员主要靠这个拿提成之后坚决不买啦。。。
据说卖这个比卖电器的利润高 ...

你没有选“我爱小老鼠”啊？

sunray

大件買一下比較好。我對比過TM上冰箱同型號年份，有加長保修的總是bid得高很多。