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wochiwochiwochi 发表于 2015-6-8 07:30 
这两位姐姐,我认为你们这样做人不太老实,周六没让你们吃是因为上面写的很清楚,我们周六不做这个,你们大 ...
( please do not take it offence if I use English to reply, sorry, the computer at work doesn’t have Chinese Input ). First of all, my commence was general, honest, nothing disparaging, and the pics tell all the truths , I didn’t exaggerate anything at all. And I didn’t use any nasty or mean words towards this whole matter. Basically, I only want to point out this deal to me is not a great deal at all, based on the menu list and the original price $130, I deeply think it was overpriced.
Secondly, I never mentioned about what happened on Saturday. Well , since you brought it up, Ok , Let’s begin. I purchased the deal after I made the phone call booking. On the phone, I clearly mentioned it was for Grabone Deal, but you didn’t say any words about the term & condition which the voucher cannot be used on Saturday. So my girlfriend and I showed up and about to have a lovely girls night out, but got told that we were not allowed to use the voucher. So we tried to negotiate whether you can show us your courtesy to let us still use this voucher. Well, to be fair, based on the facts, both sides (you and me) made mistakes, you didn’t mention anything about it on the phone, I didn’t pay enough attention to the details. We got turned down as expected, that is totally ok with me, so we came back next day. Honestly, We were a bit annoyed and pissed, but we were not that pissed enough to swear and split nasty words in the public. Because we would still want a present meal on the next day.
By the way, we are not that stupid, and we don’t want to piss you guys off before we can actually have our meal. So whatever you said, “我认为你们这样做人不太老实… 你们周六离开时的话语就不太好听… ” it is really inappropriate and dishonest, not a proper customer manner for your business.
Last thing, any business should be open minded to take feedback or suggestion from their customers, that is a really basic thing to do. I will definitely not coming back and will not suggest any of my friends after your response. |
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