Assistant Motel Manager / Receptionist (Full time)

hjw110119

Location: Cambridge, Waikato

Job Description:

• Manage bookings and reservations through phone calls, emails, and agency platforms.
• Welcome guests at the front desk and provide information on local dining, recreation, and attractions.
• Assist the Motel Manager with:
  • Overseeing bookings and housekeeping operations.
  • Creating staff rosters based on future bookings.
  • Ensuring compliance with health and safety regulations.
  • Reviewing and managing daily financial reports.
  • Ordering supplies such as linens and detergents.
  • Coordinating maintenance and repair work, including lawn mowing and pool cleaning.
  • Accessing and reviewing customer satisfaction through feedback and surveys, addressing any issues or concerns to improve the guest experience.
  • Building and maintaining relationships with potential group guests, including sports teams, choirs, and corporate clients.
    
  
  

Requirements:

• Valid working visa for New Zealand is a must
• Fluent in English is a must
• Strong customer service skills with a reliable and proactive attitude.
• Flexibility to work varying hours.
• Previous experience in a motel or similar hospitality role (reception, housekeeping, management) is advantageous.
• Management experience is a plus.
  

We offer chance of promotion to full manager for candicates with reliable performance.

Please send email with your CV, highlight the past working experience. Thank you.