OK 啦,我就联系Skinny,买卡,收到,距离Vodafone下次prepay还有两天,电话联系并激活Skinny 卡,提交写老号码转号申请,两个小时候提示成功。打开Skinny 已经切换到原号码。打开vodafone app,账户已经什么都没有了。
之后就是每天check银行账户了。结果半个月也没收到,本来vodafone说三天内联系的(记住,Vodafone客服的话就是放屁,听个响就可以了,即使是邮件记录,也一样。但是跟Vodafone客服联系,能邮件就邮件,至少有记录,千万别打电话,印度阿三,都是扭屁股就不承认。这是我这两三年和Vodafone打交道的结论)。半个月后收到邮件,告诉我refund不成功:
Response By Email (Margaret) (12/07/2019 10:36 AM)
Hi
As per our Terms and conditions we do not refund to prepay connections including prepay ACTIVE/INACTIVE/ CLOSED or CLOSING account as per Vodafone Terms and Conditions unless the connection is Active and the customer has made a double payment in error " .
Please contact our customer services team if you have any further issues that you may require some assistance with.