Customer Service: Greet every customer warmly, understand their needs, and provide expert furniture consultation to deliver a standout OFS experience.
Product Sales: Use your product knowledge and sales skills to maximise opportunities, including room styling advice and add-on sales.
Operations: Complete sales orders and related documentation accurately and efficiently. Assist with managing clearance stock, updating product info, and maintaining the Order Request & Clearance List.
Showroom Maintenance: Work with Customer Service, Buying, and Logistics teams to keep the showroom tidy and visually appealing, rotate stock, and update displays.
Sales Monitoring: Record daily sales data, track showroom performance, identify slow-moving items, and recommend actions to improve sales.
Showroom Cleaning: Maintain high showroom standards daily, including waxing timber products and cleaning glass displays.
Sales Experience: Proven experience in sales or customer service, ideally with high-value products such as furniture, bedding, luxury goods, or premium travel services.
Communication: Confident English communication skills, both verbal and written, with the ability to build rapport professionally.
Resilience & Problem-Solving: Stay positive under pressure and proactively resolve issues.
Teamwork: Strong interpersonal skills and the ability to collaborate with colleagues to improve store performance.
Growth Mindset: Open to feedback and eager to learn, with a positive approach to self-development.
Organisation & Multitasking: Able to manage multiple tasks efficiently with attention to detail and accuracy.
We are looking for a motivated and ambitious Product Consultant to join our Wairau Valley team, with a clear pathway to becoming a future Store Manager.
If you’re ready to build a long-term career in retail and grow with us, please send your CV and cover letter to: office@oakfurniturestore.co.nz
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