知名电商公司实体店面销售 ~ Urban Sales - Sales Consultant

ikenstar

電商公司現招全職，待遇佳，年輕團隊，歡迎有興趣全職的朋友們!

About the business

UrbanSales.co.nz is NZ's leading online furniture store for Kiwis who love stylish, multifunctional furniture &creative design!  

·  Over 50,000 Kiwi homeowners have chosen urban Sales to create their inspiring homes.

·  Our vision is to inspire and enable everybody to live better and happier, in the home they love.  

About the role

Seeking a highly motivated showroom sales consultant who is passionate about retail and home & living products to join our team in the showroom store at Mt Wellington, Auckland.  Your role is responsible for providing excellent customer service and meets sales targets for the store; Keeping the selling floor stocked with merchandise, assisting display of merchandise, or organizing the selling floor and stock areas.   If you have the right skills, a great work ethic, and a passion for design& interiors, and help customers to turn a space into a beautiful and inspiring home, we want to hear from you.

Benefits and perks

- Friendly, collaborative, supportive team

- Team performance bonus

- Enjoy barista-style coffee, beverage, and snack at work :)

Skills and experience

• Proven customer service experience.

• Proven sales experience.

• Knowledge of the visual merchandising of retail is preferable.

• Understanding the design, furniture or interior design industry is preferable.

• Ability to handle multiple demands and manage different priorities with a problem-solving attitude.

• Previous retail experience in “home and living” is desired.

• A team player and self-motivated individual to meet targets.

• Excellent verbal, written, and over-the-phone communication skills.

• Reliable and friendly, with a bright and positive outgoing personality.

• Be presentable and professional in appearance and demeanour.

• Strong commitment to providing high-quality customer service.

• Professional and courteous communication skills.

• Excellent attention to detail.

• Intermediate computer literacy in Microsoft Office Suite.

• Strong resilience to deal with tough conversations when required.

• Ability to work under pressure.

  
  

Main Responsibilities

• Provide accurate information to customers (e.g.product features, pricing, and after-sales services).
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  • Providing superior customer service in-store, over the phone, and by email.

  • Work Independently to achieve personal sales goals and meet sales targets for the store.

  • Providing after-sale services such as online order follow-up, delivery, and any suggestions.

  • Answer customers' questions about specific products/services.

  • Assisting with customer pickups·and dealing with customer queries and reporting to the related department.

  • Manage the exchange and returns of products

  • Keeping the selling floor stocked with merchandise.

  • Assisting in the display of merchandise and organizing the selling floor and stock areas.

  • Following store displays and instructions to ensure products are displayed correctly.

  • Maintaining the overall image and great customer experience of the store.

  • Ensure the sales areas are clean and organized in accordance with store policy.

  • This role will need to be able to work on weekends 9:30-6 pm.

    
    
• If you were interested in this role, please send your CV and Cover letter to iken@urbansales.co.nz
  

ikenstar

電商公司現招全職，待遇佳，年輕團隊，歡迎有興趣全職的朋友們!

ikenstar

電商公司現招全職，待遇佳，年輕團隊，歡迎有興趣全職的朋友們!