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本帖最后由 purpleapple 于 2012-6-28 17:09 编辑
最近在看一本关于沟通的书,其中提到如何建立人际关系。国内吃吃喝喝的那套在NZ不是很行得通,来看看老外说如何做关系吧:
1. Take a genuine interest in getting to know what's important to other people. Start to understand them instead of expecting them to understand you first.
2. Pick up on the key words, favourate phrases, and manner of speaking that an individual uses and build these aspects subtly into your own conversation.
3. Notice how a person like to handle information: lots of details or just the big picture? As you speak, feed back information in this same portion size.
4. Check how a person uses the representation systems with visual, auditory, and kinaesthetic language, and use similar words during your conversations.
5. Breath in unison with the person. You can do this discreetly by watching their neck and chest to see when they inhale and exhale, and then matching your breathing to the other person.
6. Look out for someone's overall intension - the person's underlying aim - as apposed to the exact thing done or said. People may not always get it right, but work on the assumption that people's heart lie in the right place.
7. Adopt a similar stance to another person in terms of your body language, gestures, voice tone, and speed of talking.
8. Respect people's time, energy, friends and favourate associates, and money. These items are important resources for you.
又读了一段觉得挺不错的,虽然不少人都明白,但是能够身体力行去做的并不多,发出来与大家共勉。
Exploring perceptual positions
One of the ways that NLP helps you to build rapport with others is by distinguishing at least three different points of vie. NLP (Neuro Linguistic Programming) calls these perceptual positions. This approach is rather like looking at a building from all angles - coming in at the front entrance, moving around to the back door, and then looking down with a bird's eye view from a helicopter overhead:
The first position is your own natual perspective. Where you're fully aware of what you think and feel regardless of those around you. This position can be one of strength - when you're really clear abou what you want and your own beliefs and values - but also one of incredible selfishness, until you consiously become aware of what other people want.
The second position is about shifing into someone else's shoes - imagining what a situation looks like for them.You may already be really good at always considering the needs of others: for example, mothers rapidly develop this skill in caring for new offspring. You put someone else's view first.
The third position involves taking an independent view, where you act as a detached observer noticing what's happening in the relationship. At its best, this position is one of maturity from where you appreciate a situation from both sides. Sometimes, however, it can mean that you're reluctant to engage fully in a situation - you merely sit on the fence.
Mastering all three perspectives puts you in a wise place that allows you to enjoy life more fully. Get into the habit of mentally shifting your thinking into the sececond and third positions when you're in conversation.
关于乐观者和悲观者
Confidence and self-doubt are two sides of a coin. When you feel confident about doing something, the chances are that you're usually successful because you expect a positive result. Even on the odd occasion when things don't work out quite as you'd wanted,you move on. If you'e riddled wit self doubt, however, and convinced something isn't going to work out or no one's going to talk to you when you go to an event, a very high chance exists that your experience goes on to reflect your beliefs. Do you experience a slight disappointment when someone or a situation fails to meet your worst expectations? And do you feel a little triumphant when you're duly disappointed? Sometims, having your negative generalisation confirmed is more satisfying than a situation going better than expected. How self-defeating is that. |
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