大家注意寄奶粉不要用喜洋洋快递

DNA123

千万不要去喜洋洋寄奶粉，说三周，一个月超过也没有到，更不用调包的可能性就不用说了。

喜洋洋货运单号 0006454 的查询结果：
19/03/2012	新西兰-奥克兰取件成功
24/03/2012	快件发往中国大陆地区
25/03/2012	快件已到达中国大陆，等待海关查检。
26/03/2012	海关查检中。

Michelmin

才给朋友寄了，完了

DNA123

喜洋洋货运单号 0006459 的查询结果：  
21/03/2012 新西兰-奥克兰取件成功
24/03/2012 快件发往中国大陆地区
25/03/2012 快件已到达中国大陆，等待海关查检。
26/03/2012 海关查检中。

ronanzhao

DNA123 发表于 2012-5-1 11:57
喜洋洋货运单号 0006459 的查询结果：  
21/03/2012 新西兰-奥克兰取件成功
24/03/2012 快件发往中国大陆 ...

请问LZ最后奶粉收到了么？还是申请退款了？

乌梅

我的奶粉也寄了，５个月，结果也没收到，申请退款也一直没有退，真是糟头了！～每次和他们联系，都是一样的回复，让耐心等待。拜托，这奶粉早过期了好不好？

xhcaxhd

下次寄奶粉可以找我，直接从政府注册的新西兰乳制品出口商出货，微信531894998

淘妈爱宝宝

额     我在FML版块看到有人说这个公司已经不在他网站的地址了。。。

narcissus_3

这家公司太扯了，我已经按照喜洋洋网站上的地址去找了，人去楼空，问了附近的其他商家，说早已经搬走了。完全属于欺诈行为，有谁知道这类事情要向什么地方投诉？快递和货物的损失如何赔付？贴图供大家参考。

narcissus_3

Thank you for your recent report to Scamwatch and the ORB. Sorry to hear you have this problem with goods not delivered, and the website not responding.  Yours is the secon complaint we have received, one just on Tuesday.

It is really frustrating when something like this happens and unfortunately in these sorts of cases it is virtually impossible to get your money back. The website xyy.co.nz is  registered as follows so you may be able to contact the owner Fan Zhang.

         
Technical Contact Name        Fan Zhang
Technical Contact Address1        34a Carrick Glen Ave Flat Bush
Technical Contact City        Auckland
Technical Contact Postalcode        2016
Technical Contact Country        NZ (NEW ZEALAND)
Technical Contact Phone        +64 9 2722118
Technical Contact Email        hn3690@126.com

Fan Zhang also is the director of the shipping company (as well as a raft of other companies).  This does happen quite often I'm afraid, that goods just simply don't get delivered.  As there is an address for the website owner you can apply to the Disputes Tribunal however if he is not at that address anymore then you won't be able to enforce an order even if you get one.  Enforcement can be difficult anyway.

To apply to the Disputes Tribunal    http://www.justice.govt.nz/tribunals/disputes-tribunal

If ever you are asked to pay by a money transfer system (like Western Union) do not do so.  These systems are not possible to trace.  If you pay by credit card, you can at least apply to your bank for a chargeback. Details here

Consumer Affairs doesn’t have any investigative or enforcement powers. But we can help protect consumers by alerting them to the tell-tale signs of common scams. You’ll find more information on many types of scams at Scamwatch. You can also keep up-to-date with scam alerts at Scamwatch, or by following us on facebook or twitter.

Your personal details are confidential. However we may share details of your report with other agencies to help with the prevention of consumer fraud.


Once again, thank you for your report.



Kind regards,


Lee

Consumer Affairs and NetSafe

narcissus_3

已经投诉过，需要升级投诉Disputes Tribunal了.或者直接上门找owner
Technical Contact Name        Fan Zhang
Technical Contact Address1        34a Carrick Glen Ave Flat Bush
Technical Contact City        Auckland
Technical Contact Postalcode        2016
Technical Contact Country        NZ (NEW ZEALAND)
Technical Contact Phone        +64 9 2722118
Technical Contact Email        hn3690@126.com

narcissus_3

乌梅 发表于 2014-9-18 14:45
我的奶粉也寄了，５个月，结果也没收到，申请退款也一直没有退，真是糟头了！～每次和他们联系，都是一样的 ...

已经投诉过，需要升级投诉Disputes Tribunal了，或者直接上家找
Technical Contact Name        Fan Zhang
Technical Contact Address1        34a Carrick Glen Ave Flat Bush
Technical Contact City        Auckland
Technical Contact Postalcode        2016
Technical Contact Country        NZ (NEW ZEALAND)
Technical Contact Phone        +64 9 2722118
Technical Contact Email        hn3690@126.com

綠茶蝴蝶

narcissus_3 发表于 2014-10-2 12:18
已经投诉过，需要升级投诉Disputes Tribunal了，或者直接上家找
Technical Contact Name        Fan Zhan ...

请问要怎样投诉喜洋洋呀？我的奶粉寄了四个月了，没收到，一直显示在海关。
感觉不对劲，才发现关门大吉了，现在都不知道该怎么做呢！