IPHONE哪里修

terencelkl

在奥克兰，触摸屏不能用了，有人知道在那里修么，谢谢！

天维技术

去NewMarket的苹果店问问吧

terencelkl

不知道有没有配件卖的，比如touch screen--;

吃草的狮子

原文：

http://www.iphonewzealand.co.nz/2010/all/iphone-warranty-in-nz/

So you’ve got your nice new iPhone and what’s this…a dead pixel, a hairline fracture, or something else?

Today I’m taking a look at what is (well kinda – see below) and what is not covered under your 1 Year Limited Warranty and we’ll have a look at what to do should you have an issue. Please note this is an extensive post due to the nature of it and I have tried not to skip anything.


Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of technical support. (Note: If you want to extend your warranty you can get The AppleCare Protection Plan but it can be purchased only while your iPhone is still covered under the standard one-year limited warranty). But what does the limited warranty cover?

Apple doesn’t officially state what the warranty does cover, however they do go into great detail about what it doesn’t cover though. This is what they say it covers – “hardware and software defects related to the use of the iPhone”. That’s it. great eh!?

Here’s what it doesn’t cover – I would check with Apple for anything outside of these scenarios, you may have a claim:
The warranty does not apply:

   1. to consumable parts, such as batteries, or protective coatings designed to diminish over time unless failure has occurred due to a defect in materials or workmanship
   2. to cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports
   3. to damage caused by use with non-Apple products
   4. to damage caused by accident, abuse, misuse, liquid spill or submersion, flood, fire, earthquake or other external causes
   5. to damage caused by operating the product outside the permitted or intended uses described by Apple
   6. to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple authorized wireless service provider)
   7. to a product or part that has been modified to alter functionality or capability without the written permission of Apple
   8. to defects caused by normal wear and tear or otherwise due to the normal aging of the product
   9. if any Apple serial number has been removed or defaced

NOTE: If your iPhone has water damage it voids the warranty….. regardless of what you are claiming for under the warranty. So if your iPhone has a crack, but the water sensors have changed colour then the cracks will not be covered.

The iPhone has handy indicators inside the headphone jack and the dock connector to see if there is “water damage”. Check out this Apple Knowledgebase entry for full details including illustrations of what to look for.
So what to do should you have an issue?
[UPDATED] – 01/02/2011

There is currently only one iPhone repair agent in New Zealand. Brightpoint.

Brightpoint are the official Vodafone Repair Agent and all Vodafone repairs go through them, including the iPhone. Brightpoint will be your repair agent if you purchased your phone from anywhere in NZ other than the Apple Online Store.

Apple used to use MobilefoneRepair however they have gone in to receivership. We are investigating to find out what Apple’s process is now but in the meantime please do not send your device to MobileFoneRepair instead please contact Apple directly.

The first thing to do if you have a problem is to call Apple Support on 0080076667666 from a landline (international freephone). They will ask you some questions and take some details from you. Based on this, if they feel you have a valid warranty claim they will advise you what to do next depending on where you purchased the iPhone and they will give you a reference number to take with you. Although not completely necessary I highly recommend doing this.

Next, make sure you have your Proof of Purchase. If you have lost it you will need to contact the place of purchase and ask them for a copy.

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