关于买车的定金（已经回答）

Tina2018

律师
  您好，我在一家车行交了几百元定金，3个小时后我觉得车不太适合，给他们联系，他们说定金不退，只能换车。这合理吗？谢谢！我们之间只有定金收据，没有合同。

ttrr17

不合理。。。 你把receipt 留好。。 你说你找 consumer affair 投诉他。。。。。

Tina2018

ttrr17 发表于 2016-1-19 14:07
不合理。。。 你把receipt 留好。。 你说你找 consumer affair 投诉他。。。。。

where is consumer affair?

lcomvxe

三个小时那边都还没开始找呢，让他退

ken454

Cancelling a layby
You can cancel a layby if you have not finished paying for it. Let the retailer know by calling at the shop or by writing an email, text or a letter. You don't have to give a reason for cancelling.
Can the retailer cancel the layby?
Yes, the retailer can cancel, but only if any of these situations apply:
you don't keep to the terms of the agreement (eg you don't make payments as agreed or don't pay off the layby within the agreed time)
due to no fault of the retailer, the goods are no longer available and they can’t reasonably obtain suitable, alternative goods
the retailer has ceased trading, but not because they're bankrupt, or in receivership, liquidation or voluntary administration.
The retailer must tell you that they are cancelling the layby. They must also give you a written statement (as explained above) if you request one.
Cancellation fees
There are rules about when a retailer can charge a fee and how much it can be.
When they can charge a fee
A retailer can only charge a cancellation fee when all of the following apply:
you have cancelled or not kept to the terms of the agreement
the agreement states that a cancellation fee may be charged
the retailer hasn't breached the agreement themselves.
How much they can charge
A retailer cannot charge more than ‘the reasonable costs’ they experienced during the time of the layby agreement.
Reasonable costs may include:
reasonable administration costs (eg office expenses, or salaries or wages directly related to the agreement)
the reasonable cost of storing and insuring the layby goods
loss in value of the goods (if any) during the time of the agreement (eg goods may lose value because they're no longer in season or because a new model has been released).
Getting a refund
If you (or the retailer) cancel a layby, you may be entitled to a refund of money you've paid.
The retailer can choose to refund all of the payments you've made, or calculate the exact refund you're entitled to by subtracting their cancellation fee from the total amount you paid.
Mostly, you will be entitled to a refund but sometimes you may still owe money. This is more likely to happen with goods that the retailer has ordered in especially for you. If you haven't paid enough to cover the cancellation fee, the retailer can recover the balance of the fee as a debt.
You have the right to receive your refund in cash. You don't have to accept a credit note or buy other goods instead, even if the shop’s signs or layby dockets say 'no cash refunds on cancelled laybys.' If you see a sign like this, complain to the Commerce Commssion because the retailer is breaching the Fair Trading Act.

:TicklyRain:

Consumer Protection or Trading Standards
Telephone: 04 474 2750
Fax: 04 494 0290

Tina2018

谢谢各位的建议，

AMICUS_LAW

您好，取决于您订金的目的。

根据MTA 相关规定，车行买卖车辆必须有书面合约。

如果没有的话，你们的合约不成立，可以要求退款的。

Tina2018

AMICUS_LAW 发表于 2016-1-19 17:15
您好，取决于您订金的目的。

根据MTA 相关规定，车行买卖车辆必须有书面合约。

非常感谢你们的答复！

Danger_Decibels

Tina2018 发表于 2016-1-19 17:37
非常感谢你们的答复！

难。
你可以拿出法律让他们退款，
假设你可以拿出法律让他们退款，
如果他们不退款，重复一次，
如果他们不退款，
你只能通过小额仲裁庭来索取，因为这个不是刑事案件，警察不会去管。
这样耗时，耗费精力，还要出庭。
得不偿失。
我建议楼主亲拿出法律条文和车行交涉，如果车行耍流氓不退款，那也就只能这么算了。

Tina2018

在大家的帮助下，车行终于退款了，感谢各位！！！