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1977pacmann 发表于 2013-8-21 18:18
在哪儿。。引用来看看。。
过了保修期,厂家从来不管的。所谓的消费法哪条有这规定啊
I bought a washing machine with a three-year warranty. One week after the warranty expired, the gearbox seized up. The shop says it's too bad. Is that right?
No. Suppliers' warranties are in addition to those in the Act. If you have used your washing machine in a normal fashion, it should not have a major breakdown after just three years, so you may still have redress under the CGA. The dealer should repair the machine free of charge.
Many shops regard this as unfair – after all, you've had three years' good use out of the washer. But the fact is, you paid for a new machine and didn't expect after just three years to face major costs or end up with an inferior one.
If they refuse to accept this, you could have the machine repaired elsewhere and attempt to recover the cost from the dealer. |
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