Job description: IT Technician Company: Kiwi Computers Ltd, Queen street, Auckland CBD
1. About the role
Due to our workload, we are looking to fill a permanent vacancy that will predominantly be based in Auckland CBD.
The Technical Support Specialist will be handling customer calls, ordering parts and solving technical problems (Hardware/Software).
Primary Responsibilities: • Computer and smartphone repairs (hardware and software) • Ordering replacement parts • Respond to customer requests and tickets in a timely and accurate manner.
2. About you :
• Tertiary level IT Qualification in Computer technician and equivalent knowledge and experience. • Hands-on experience in Hardware and Software.. • A proven track record in effectiveness. • Demonstrated working knowledge in hardware repair (motherboard repair is a bonus) • Working knowledge of Microsoft, Mac OS and hardware components • Use of power and manual precision tools. • Exceptional verbal and written communication skills.
• Language: Fluent in English and Chinese.
• Time management and sense of urgency.
• Fast learner and smooth talker.
• Passionate about exceptional customer satisfaction. • High standard of documentation skills. • Must already reside in New Zealand with a proper visa to work for any employer. • Clean driver's license, clean criminal record. (Not a must)
You will enjoy:
- A friendly environment
- Flexible work hours
- Cost price on products from our suppliers (Dealer rates)
- free fruit
- free coffee and Tea
- Occasional paid lunches
3. About us:
Kiwi Computers Ltd is a 100% kiwi owned and operated information technology company established in 2022.
Kiwi Computers handles a vast range of hardware and software fixes for PCs, MacBooks, laptops and smartphones.
At Kiwi Computers, we only recruit A-class technicians with the best skill set in diagnosing and resolving technical issues.
As an early established company in this fast-growing industry, Kiwi Computers was formed by two Men with the dream of delivering the best service to the community.
The team at Kiwi Computers looks forward to accepting outstanding candidates to join us.
Application and Interview
Please send your Cover Letter and CV to: mylesfoster@kiwicomputers.co.nz Also, send me a text message with your interest and experience in years for a faster reply 020-4100-1787
Shortlisted candidates will be invited to our office in Auckland CBD for a technical trial of one device which will involve a 30-minute repair of a laptop, PC, or Macbook. If you are able to complete the repair in the allotted time frame you will be invited to test your skills with a motherboard repair and/or phone repair.
Application is for a limited time and the role needs to be filled within 4 days
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