那个Hop卡 下车的时候忘记tag off了 它的penalty是怎么样的？

窝在沙发里

下车忘记tag off了  罚金是怎么样罚的呢？

NewLynnHse

应该就是扣最高车资。上次试过一次，去Britomart HOP Customer Service, 要求退罚款。给退了，不过他说就退一次，以后要记得tag off.

假装多好

想要记得tag off真不容易
最好的办法是从上车就拿到手里

Hebexyz

明明是他们自己系统没规划好，习惯了八九年的系统突然改变，我们忘记tag off还要罚我们。。。

窝在沙发里

扣最高车资 就是卡里有多少就扣多少吗？ 2# NewLynnHse

suannahan

How Penalty Fares Work
Tagging on and tagging off allows the system to record your journey and calculate the best fare.

If you fail to tag off, then the system won't know how far you've travelled and will charge a penalty fare. The penalty fare charged depends on the distance that remains between the stop where you boarded (tagged on), and the final destination on that bus’ route.

Penalty fares apply to both e-money and 10-trip travel but the penalty is deducted from your e-money balance - even if you don't have e-money loaded on your card. If there is insufficient e-money to cover a penalty fare, an IOU amount will result.

Whether you travel using e-money or 10-trip, you cannot tag-on if you have an IOU amount outstanding. IOU amounts can be cleared by topping up your e-money balance by at least the value of the IOU.

Your e-money balance and details of any penalty fares incurred can be viewed online, in your transaction history

NewLynnHse

从6楼看，扣的就是从你上车的站坐到最后一个站的车资.