本帖最后由 HK66866 于 2021-12-14 11:50 编辑
AboutUs： We are a new home fitness equipment retail andwhole seller based in Christchurch city centre. We provide good qualityexercise goods to customers, retail, and commercial customers with a reputationfor quality and customer satisfaction. We sell our products online and in-store.
The Role: As the first point of contact in our store, you’llbe based on our showroom in city serving the customers from online shop and thewalk-in customers to the showroom, processing sales, answering phone enquiries,picking and packing orders and providing customers with all-round solutionswhile exceeding their expectations.
· Experience in managing customerservice and operational/delivery issues to resolution while remainingempathetic to the customer. (you could have a retail or other front-facing/customer service background) · Exceptionalcommunication skills, such as active listening, the ability to communicateeffectively - using all channels (verbal and written) of email, phone, lifechat and face to face communication. · Look after the Trademeonline shop by answering inbound enquiries in a timely professional manner.Answering enquires from Facebook, Instagram and the other social platform, tomaintain and develop the customer relationship. · Picking and packingorders. Arrange shipping and delivery of the orders. · The ability to supportthe sales team to ensure every sales opportunity is realised.
To be considered you must possess the following:
- Exceptional customerservice skills to deliver a high level of customer service
- Experience in usingTrademe and Tradevine system
- Excellentproblem-solving skills to resolve customer enquiries
- Be a fast learner topick up product knowledge and new technologies and systems.
- Fluent English verbaland writing skill
- Mandarin-speaking willbe an advantage but not compulsory.
- No gender limitation,local education background, PR is preferred
Please send your CV to ouremail info@yugongbear.com or contact us on 032222369. The application willclose on 31 Dec.
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发表于 2021-2-2 11:46:10
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