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shower 发表于 2016-10-20 11:20
这是分到CO后的情况。排队等分CO 就不知道咋回事了,同一个Branch,同一段时间,等待的时间差距很大。 ...
其实上面相对解释了一下 下面这个解释ita后分co 觉得解释来解释去 怎么还是觉得看运气啊
It varies, in any INZ office.
Everything at INZ works by managed queues. When your ITA was received, it would join the end of the queue of other ITAs, according to the date order. Each Case Officer has a certain workload - a number of cases that are theirs to deal with (80 - 90 at the moment, I hear). The newly arrived ITAs have to wait till one of the COs has finished with some of their cases, and can take on some more. When an ITA is eventually assigned to a CO, it will again join the back of THAT queue for the CO's attention, as s/he takes the top file, does what s/he can actively do, puts that file to the back, works everything s/he can on that case, goes to the next, and so on.
There is no way to tell how many other people's ITAs were in the queue to be assigned already, on the day yours arrived. There is no way to tell how easy or difficult the cases already being worked in the office are turning out to be, which affects the time passing until COs are ready to take more files into their personal allocation. There is no way to tell if three experienced COs in that office might leave and need to be replaced, with the new COs needing training. There is no way to tell if there could be a flu epidemic affecting the whole building.
There is no 'normal' timing, despite people asking one another how long their case took, and getting twitchy if theirs is not the same. It will take as long as it takes to check everything, which can well be up to a year. It will probably be less than that, but if you don't expect anything sooner, you won't be disappointed. |
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