请问，如何把jetstar的机票取消掉

GeminiNNZZ

昨天用visa买了jetstar的机票，但是临时有事去不了了。想请教下各位如何取消掉机票啊？我是在网上购买的。莫非要写邮件或则打电话？

masterq

JetSaver OR JetFlex ??

JetSaver：不可退款（Non-refundable）
JetFlex：原則上可退款，但必需支付手續費

1. This Booking is non-refundable including any ancillary items booked with your fare (unless otherwise specified). Customers who do not check-in for and board their booked flight within the required time will forfeit their fare. Scheduled check-in and boarding times are shown on the Jetstar Itinerary and Receipt which will be sent to you.

2. Subject to availability and payment of all applicable amounts, limited changes can be made to your Booking as follows:

Only date, time and passenger name changes are permitted (except passenger name changes are not permitted on Any Seat Award bookings), subject to availability. Changes to the origin or destination of travel are not permitted.
Your new fare will be at least the amount of the fare you originally booked, and may be more. At the time your Booking is changed you must pay the difference (if any) between the fare you originally booked and the fare available on the date of the change. This will apply to all permitted date, time and passenger name changes. Any fare difference paid when changing your booking is non-refundable. The fare difference may be substantial.
In addition to any fare difference that may be payable, a non-refundable change fee applies to each passenger flight segment changed.
Date, time and permitted passenger name changes may be made but must be completed at least 24 hours before the original scheduled departure:
i. by telephoning Jetstar Telephone Reservations (see our contact us page on jetstar.com for contact details);
ii. on the Jetstar internet site at jetstar.com but only if your original fare was booked on jetstar.com (not available for passenger name changes); or
iii. at any Jetstar counter at an airport.

Any permitted name change must apply to the whole booking for the relevant passenger and cannot be made on an inbound or outbound flight only.
An additional charge will apply for changes made by telephone or at an airport/booking office if your original fare was purchased on jetstar.com.
You must re-book onto an available Jetstar flight. Jetstar does not hold open-dated bookings.
All amounts will be charged in the currency in which you made your original Booking.
Relevant Jetstar fees and charges can be found on our Fare Types page on jetstar.com.
Qantas Frequent Flyer Points and Status credits are not earned on any JetSaver Light or JetSaver fares

3. In addition to the above, for Qantas & Jetstar Any Seat bookings made through the Qantas Frequent Flyer Program.

Points and Status Credits are not earned on any JetSaver Light or JetSaver fares;
Any Seat Awards booked in JetSaver Light or JetSaver are not eligible for Flight Upgrade Awards;
Any fees or additional payments associated with Any Seat Awards, or permitted changes to Any Seat Award bookings (including the addition of ancillary products after your booking is complete), must be paid with money as specified in these Fare Rules; they cannot be paid with Frequent Flyer Points. If you make a change to your Booking, Jetstar will calculate the monetary charge applicable in addition to Points or Points Plus Pay already used. For the purposes of calculating any such payments, the original fare (as referred to in the Fare Rules) of the Any Seat Award will be calculated as the remaining money value of the unused booking determined by Jetstar in accordance with the Fare Rules (and the applicable currency will be the currency of the underlying fare as recorded by Jetstar). An Any Seat Award cannot be changed resulting in the re-credit of points or refund of money.

吃菜的小猪

要打电话过去说的~~~他们好像有中文服务~~

STEVFAN

通常因为个人原因取消行程是不退款的。

GeminiNNZZ

STEVFAN 发表于 2012-11-8 14:31
通常因为个人原因取消行程是不退款的。

啊 不退啊 你确定？ 晚上打电话去 行吗？

STEVFAN

GeminiNNZZ 发表于 2012-11-8 21:43
啊 不退啊 你确定？ 晚上打电话去 行吗？

在这里买票都是这样的，你要买最便宜的机票，如果不出行，就只有放弃机票。
你给客服打电话也没有用。

除非你买的机票是可以退票的（通常比最便宜的机票贵很多）。

知不知道我是谁

如果是domestic的话你可以转让机票，一般check in不查id