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升级   50.8% - UID
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没一定说这家哈---
投诉找www.iaa.govt.nz,
http://www.iaa.govt.nz/migrants/finding-adviser.html#complain---貌似行业保护很严重的哈---真想投诉去社区法律中心吧,找那里律师写信---我只听说有些收费不合理,有些反映对本地其他政策不够了解,有些没全注册冒充等
How do I complain about a licensed immigration adviser?
If you are dissatisfied with the advice or services provided by your licensed immigration adviser, you can make a complaint [pdf, 14 pages, 666kB] to the Authority. You should consider discussing the problem with your adviser. You can also talk to the Authority about your complaint. Licensed immigration advisers are required by the code of conduct to have an internal complaints process and must take steps to resolving the problem. You should also send your licensed immigration adviser a letter or email that clearly explains the problem. It’s a good idea to write the word “complaint” on the top of the correspondence and include any reference numbers that the adviser may have given you. It’s important to keep copies of all the correspondence. If you're still not satisfied or don’t get a response, you should contact the Authority. This service is free. After your complaint is investigated, it may be referred to the Immigration Advisers Complaints and Disciplinary Tribunal
If you think a person is providing immigration advice and not licensed, you can report them to the Authority. We take enforcement action against agents that are not licensed. Penalties include a maximum of seven years imprisonment and/or a fine of up to NZ$100,000. |
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