本帖最后由 roxanne123 于 2023-7-20 00:34 编辑
We are Hiring!
DFS promises to be the worldtraveler's preferred destination for luxurious shopping. We offer ourcustomers a carefully curated selection of exceptional products from over 700of the world's leading brands across multiple categories: Fashion, Beauty& fragrances and Watches & Jewelry and wines & spirits. DFSstores are located in some of the world's most iconic destinations - eachselected for its unique appeal. We are currently on the hunt forexperienced and highly motivated Sales Associates to join in either ourAuckland CBD
- x1 40 hour contract - Sales Associate - Watches and Jewelry Department (preferably someone with Watch and Jewelry experience)
- x2 40 hour contract - Beauty Advisor - La Mer and Lancome (mandarin speaking is essential)
- x1 24 hour contract - Beauty Advisor - Givenchy (mandarin speaking is essential)
- x1 40 hour contract - Concierge (mandarin speaking is essential)
- x1 40 hour fixed term contract - Loss Prevention Supervisor
The role: As the Sales associate, you will bethe brand ambassador and a smiling face of DFS. You will work on the mostimportant role in the sales floor and be the first direct conduit between ourProducts and our Customers. You will build the customer loyalty and relationshipswhile challenging yourself with the sales and productivity targets.
Selling via the Best CustomerExperience - Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service
- Complete customer transactions in a professional and timely manner
- Identify customer’s temperaments and recommend products that suit their style
- Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
- Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
We are currently on the hunt for a highly motivated Concierge for our Custom House location. The role: We are currently on the hunt for a highly motivated Concierge for our Custom House location.
The role:
As the first point of contact for DFS customers both over the phone and face to face, you will be passionate in dealing with people, greeting customers with a smile and pride yourself on your positive and helpful approach. Your high standards of customer service will support our vision to provide the ultimate luxury experience for our customers.
Responsibilities include but are not limited to:
- Provide customers with concierge services, which include but are not limited to: transportation arrangements, merchandise deliveries, reservation handling, amongst others services
- Maintain up-to-date knowledge of local area services, events and activities as well as knowledge of company product and services in order to effectively make recommendations, answer customer’s questions and service customer’s needs
- Take and process telephone and internet orders accurately and efficiently, advising customers of any promotions or specials available to maximize sales on every order
- Provide conducted groups with detailed pre-shopping briefing on relevant store information and services
- Issue customer shopping cards, ensuring the efficient and accurate recording and data entry of customer’s information
- Handle sale of gift certificates or electronic gift card
- Issue promotional or marketing giveaways
- Assist the DFS Circle program in the co-ordination of private-viewings, functions/events and other ad-hoc services requested by clients
- Support the daily management of the Prestige Lounge, including member assistance and data-entry input
- Assist to organize and participate in all in-store PR and related promotional activities
- Ensure custom allowances and regulations are adhered to at all times
- Handle switch board and make necessary in-house announcement
Benefits: - DFS New Zealand offers world-class training for employees who demonstrate the values and commitment that DFS aspires to
- We also offer a competitive remuneration package.
- A very generous staff discount and opportunities for regular rewards and commission.
- Discounted health care
Please send your CV to hadis.barzandeh@dfs.com (English only), and put " Skykiwi+ the Role you want to apply " as your subject.
请将您的英文CV 发给hadis.barzandeh@dfs.com, 并在邮件标题上标注来源于Skycity
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