ZT:哈哈 PB被杀一儆百了，都说了Extended Warranty是大忽悠

NewLynnHse

冤大头才买extended warranty，根本不需要，CGA就够了

PB Tech cops $77,000 fine over extended warranties
https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12134926

PB Technologies has been fined $77,000 in the Auckland District Court after pleading guilty to 14 charges brought by the Commerce Commission over its extended warranties.

Owned by rich listers Pat Huo and Lan Yu, PB Tech (as it's popularly known) bills itself as New Zealand's largest computing and IT reseller.

Consumer magazine has labelled extended warranties as worthless in most cases, given customers are being sold rights they already enjoy under the Consumer Guarantees Act (a notable exception is goods sold for business use, which are not covered by the CGA).

Retailers are allowed to sell an extended warranty, but only if they provide a customer with a summary of their rights under the CGA first, plus a summary of how the chain's extended warranty compares to the CGA. They are also obliged under the Fair Trading Act to inform a customer - verbally and in writing - that they can cancel an extended warranty within five working days if they change their mind (read Consumer's quick guide to the Act here).

The ComCom alleged that between May 11 and November 30 2017, PB Tech sold 4150 of its PB Care extended warranties without giving customers the information they needed to make an informed choice.

It also sold AppleCare warranties without following Fair Trading Act guidelines, the ComCom said.

The regulator says Judge Thomas agreed with its stance that there was a need for a deterrent response.

However, the $77,000 fine falls well short of the maximum $420,000 in penalties that could have been imposed for the 14 charges (the maximum penalty for each charge under the Fair Trading Act is $30,000).

PB Care warranties were sold for between 10-15 per cent of the value of the good, depending on the length of the warranty. AppleCare warranty prices also varied depending on the product. The ComCom gives the example that a two-year warranty for a $460 Apple iPad was $129.56 - implying PB Tech's revenue from PB Care would have been in the hundreds of thousands during the period of offending.

A ComCom spokeswoman says Judge Thomas set a starting-point fine of $110,000. He then applied a discount of around 7% to take account of PB Tech's quick response to the Commissions' investigation, co-operation, and lack of previous convictions. And then a further 25% discount for the early guilty plea for an end fine of $77,000.


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NewLynnHse

自沙

Just4LD

自板                                

auckland.clark

华人企业，要多正面支持。

NewLynnHse

auckland.clark 发表于 2018-10-1 13:39
华人企业，要多正面支持。

该支持的就支持，但是也不能遮遮掩掩。当然也不能跟政客一起欺负同胞。。。哈哈

ZYC123

auckland.clark 发表于 2018-10-1 13:39
华人企业，要多正面支持。

i like pb tech           

sp2ak.w

没有了保修，就出钱修啦，CGA毛用不起。。。

NewLynnHse

sp2ak.w 发表于 2018-10-1 13:47
没有了保修，就出钱修啦，CGA毛用不起。。。

是你不会用吧？我觉得CGA很好使啊。。。哈哈

sp2ak.w

NewLynnHse 发表于 2018-10-1 13:49
是你不会用吧？我觉得CGA很好使啊。。。哈哈

这个看商家做不做的，最多到最后Refund,但是对客人来说伤财伤力

剑客浪心

what the covered period of standard warranty in compliance with the CGT 1993? one year?

NewLynnHse

sp2ak.w 发表于 2018-10-1 13:50
这个看商家做不做的，最多到最后Refund,但是对客人来说伤财伤力

所以说买东西，要找大店买。

NewLynnHse

剑客浪心 发表于 2018-10-1 13:52
what the covered period of standard warranty in compliance with the CGT 1993? one year?

as long as it's "reasonable", the warranty card is rubbish

天维投资

NewLynnHse 发表于 2018-10-1 13:54
as long as it's "reasonable", the warranty card is rubbish

比如说，我在2度签约2年买的苹果手机~苹果手机的reasonable至少就得是2年~对不对~

我去PB用Q卡分期买的苹果手机，分期了3年~那么Reasonable至少应该是3年~不然我钱都没还完，手机就坏了~不合理啊~

abe_shi

sp2ak.w 发表于 2018-10-1 13:47
没有了保修，就出钱修啦，CGA毛用不起。。。

CGA确实好使，那年苹果手机坏掉还过了保修期，打电话跟他们提到CGA，二话不说直接给换了个新的当然是refurb的。

NewLynnHse

天维投资 发表于 2018-10-1 13:56
比如说，我在2度签约2年买的苹果手机~苹果手机的reasonable至少就得是2年~对不对~

我去PB用Q卡分期买的 ...

我觉得500刀以上的手机，最少得要能用10年以上。不管你签多少年的合约。

sp2ak.w

NewLynnHse 发表于 2018-10-1 13:53
所以说买东西，要找大店买。

其实我一直觉得CGA很扯淡，公布的数据是电视5-10年，现在有一个5年左右的电视去退，全世界会有商家退？

NewLynnHse

sp2ak.w 发表于 2018-10-1 13:59
其实我一直觉得CGA很扯淡，公布的数据是电视5-10年，现在有一个5年左右的电视去退，全世界会有商家退？ ...

你自己有没有试过？

sp2ak.w

NewLynnHse 发表于 2018-10-1 13:54
as long as it's "reasonable", the warranty card is rubbish

reasonable简直了。。。因人而异，没有具体规定，有人说上一个电脑用了10几年都没事，这个才3年多就有问题，这种人，瞬间无语

sp2ak.w

NewLynnHse 发表于 2018-10-1 13:53
所以说买东西，要找大店买。

去大店基本属于道德绑架，因为大店为了声誉，不会计较。。。。

NewLynnHse

sp2ak.w 发表于 2018-10-1 14:02
reasonable简直了。。。因人而异，没有具体规定，有人说上一个电脑用了10几年都没事，这个才3年多就有问 ...

对啊，这种东西都能辩的。那凭啥要在一开始买的时候就要买extended warranty呢？一来是能用上的可能性很低（除非是很粗鲁的人），二来是如果真的坏了，还有CGA能用。

真不明白为什么这么多人会被忽悠。。。哈哈

天维投资

NewLynnHse 发表于 2018-10-1 14:04
对啊，这种东西都能辩的。那凭啥要在一开始买的时候就要买extended warranty呢？一来是能用上的可能性很 ...

苹果也没少被警告过~

澳洲被罚款罚的吐血~2333

NewLynnHse

sp2ak.w 发表于 2018-10-1 14:04
去大店基本属于道德绑架，因为大店为了声誉，不会计较。。。。

那有什么问题？钱是我的，当然是爱怎么花就怎么花嘛。大店他们也不会做亏本生意，因为还有很多冤大头会买extended warranty，尤其是穷白，想都不用想，直接猛点头就买了。。。哈哈

sp2ak.w

abe_shi 发表于 2018-10-1 13:58
CGA确实好使，那年苹果手机坏掉还过了保修期，打电话跟他们提到CGA，二话不说直接给换了个新的当然是refu ...

刚过保修期，就是看愿不愿意做罢了

sp2ak.w

NewLynnHse 发表于 2018-10-1 14:00
你自己有没有试过？

实话说，没有。。。难道有成功案例。。。

261874939

从来不买这玩意，坏了直接换。

NewLynnHse

天维投资 发表于 2018-10-1 14:06
苹果也没少被警告过~

澳洲被罚款罚的吐血~2333

苹果还是厉害的，他们赌的就是冤大头们会一直追求最新的，所以根本没有人会去在乎能用多久，一般还没用坏就得换新的了。

我的79刀5寸手机，可以轻松的用两年以上，所以500刀的如果用不到10年，真的不能说是reasonable了。

sp2ak.w

NewLynnHse 发表于 2018-10-1 14:07
那有什么问题？钱是我的，当然是爱怎么花就怎么花嘛。大店他们也不会做亏本生意，因为还有很多冤大头会买 ...

当这些穷白都不买了的时候，商家就不会那么容易给CGA换东西了，因为还了会亏钱。。。

NewLynnHse

sp2ak.w 发表于 2018-10-1 14:09
实话说，没有。。。难道有成功案例。。。

没试过你说个。。。。哈哈

下次试试吧，脸皮厚点，他们其实早准备好了，就像LS说的。当然多数的人脸皮太薄，不宰他们宰谁？哈哈

NewLynnHse

sp2ak.w 发表于 2018-10-1 14:13
当这些穷白都不买了的时候，商家就不会那么容易给CGA换东西了，因为还了会亏钱。。。 ...

换不换，不是商家说了算的，他们没有选择。最后决定是Tribunal