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If the claim is not agreed
If the tenant and the landlord cannot agree on the amount or costs that should be taken out of the bond, then either the tenant or the landlord (or both) can make application to the Tenancy Tribunal to get it sorted out. (There is an application fee of $20.44.)
The application will be given to a mediator, who will contact the parties involved and set up a time for a mediation, which may be by phone or in person. Both landlord and tenant will be able to discuss the claim being made on the bond and, with the mediator’s help, must be able to reach an agreement about this. The mediator can then write an order about how the bond is to be paid out. This order can be as binding as a Court order. If no settlement is reached in mediation, the application will be set down for a hearing in the Tenancy Tribunal. (Find out more about the Tenancy Tribunal.)
http://www.dbh.govt.nz/tenancy-tribunal |
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