Harvey Norman买了一张皮沙发，疑似二手货，商家拒绝退货（已经回答）

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把样品图片拍下来，去小额法庭，申诉理由，和样品品质不同，误导，错误描述。要求退货。

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winniewan 发表于 2018-9-30 20:37
谢谢您的提点，做好充分准备

下面是申诉的法律依据，带到小额法庭去。
Consumer Guarantees Act 1993
9 Guarantee that goods comply with description
(1)Subject to section 41, where goods are supplied by description to a consumer, there is a guarantee that the goods correspond with the description.
(3)If the goods are supplied by reference to a sample or demonstration model as well as by description, the guarantees in this section and in section 10 will both apply.

10 Guarantee that goods comply with sample
(1)Subject to section 41, the following guarantees apply where goods are supplied to a consumer by reference to a sample or demonstration model:
     (a)that the goods correspond with the sample or demonstration model in quality; and
     (b)that the consumer will have a reasonable opportunity to compare the goods with the sample.
(2)If the goods are supplied by reference to a sample or demonstration model as well as by description, the guarantees in this section and section 9 will both apply.