新西兰天维网社区

标题: Online Customer Service | E-commerce | Furniture Industry [打印本页]

作者: 花花儿 时间: 3 天前 标题: Online Customer Service | E-commerce | Furniture Industry

本帖最后由花花儿于 2026-2-28 09:47 编辑

This is a full-time on-site role for a Customer Service Consultant based in Auckland, New Zealand. The Customer Service Consultant will be responsible for handling customer orders, inquiries, providing support after sales, improving customer experiences, and maintaining high levels of customer service both online and on site. Day-to-day tasks include responding to customer queries, resolving issues promptly, and gathering customer feedback for service improvement.

Qualifications

Strong Interpersonal Skills for effective communication with customers
Proven Customer Satisfaction and Customer Experience management abilities
Experience in Customer Support and Customer Service roles
Excellent problem-solving skills and attention to detail
Ability to work well in a team and independently
Prior experience in retail or furniture industries is a plus
Relevant qualifications in Customer Service or related fields
Capable of working in a fast pace environment

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