Import Documentation Officer (12-Month Contract –Maternity Cover)
StartDate: End of August 2025
About the Role:
This is a 12-monthfixed-term role (maternity cover) supporting our import operationsteam. You’ll handle shipping documents, track cargo status, and assist withcustoms clearance. Chinese language skills are a plus (we workclosely with the Chinese market).
Key Tasks:
· Collect & check documents: Follow up with clients to get customspaperwork ready before shipments arrive.
· Data entry & processing: Update systems and coordinate with thebrokerage team for import clearance.
· Client communication: Answer questions about air/sea import orders and keep clientsupdated on shipments.
· Track shipments: Work with overseas agents to monitor cargo status and ensureon-time delivery.
· Team support: Share updates with colleagues and help solve issues (e.g., delays,special requests).
· Invoicing: Create invoices in Cargowise and remind CODclients to pay before releasing goods.
· Reporting: Provide regular updates to the Import Manager about workload orclient feedback.
We’re Looking For:
· No experience needed (training provided), but organization skills and attentionto detail are key.
· Good communicator (English required; Chinese helpful).
· Team player with a positive attitude—ready to learn and problem-solve!
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