MasterTravel Group Limited (MTG) was established in2005, primarily engaged in theinbound tourism business in Australia and NewZealand. MTG has a stable businessfoundation and a highly skilled team ofemployees, with widely recognizedreception capabilities and service quality inthe industry.
Aboutthe role:
You will beresponsible for:
· Liaising with our local supplier partners to facilitatetheconfirmation of our bookings.
· Ensuring ongoing communication with our overseastradepartners and individual customers in a timely manner, mindful of thetimedifferences.
· Creating travel experiences for our clients andtheircustomers to enjoy.
· Preparing customised itineraries to suit theclients’preferences and budget.
· Issuing invoices for our overseas trade partnersandindividual customers
· Coordinating with local tour guides, drivers andoverseas tourescorts to ensure a smoothy operation.
To besuccessful in this role, you will have:
TechnologyProficiency: Familiarity with social media development and digital marketingtools.
CommunicationSkills: Excellent communication skills to build and maintain relationships withstakeholder, suppliers, and team members. Ability to communicate effectivelywith customers, addressing inquiries and concerns.
NegotiationSkills: Strong negotiation skills for securing favourable contracts withpartners and suppliers. Ability to negotiate pricing and terms to maximizeprofitability.
CustomerService Focus: Strong commitment to customer satisfaction and the ability toaddress customer needs and concerns effectively.
Adaptability:Flexibility and adaptability to navigate changes in the market, industryregulations, and unforeseen challenges.
Problem-SolvingSkills: Effective problem-solving skills to address issues that may arise inoperations, customer service, or partnerships.
OrganizationalSkills: Strong organizational skills to manage multiple tasks, projects, anddeadlines simultaneously.
LanguageSkills: Proficiency in spoken and written English and Chinese, Priority will be given to those who can speak Cantonese or Southeast Asian regional languages.
Visa requirment: Legal work right in New Zealand.
Please send yourapplication to mark@mtgtourism.com if you have interest withsubject “Tour operator position”
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