It went live last year without proper testing or staff training, sparking multiple internal reviews and one external one.
"There were many management failings in the delivery of this project," the external review, released to RNZ under the OIA, said. Project oversight and quality control were particularly lacking. Some staff told the assessors the project team "refused to listen" to the business end of DOC, but others by contrast said the team was "not permitted" to engage this way.
"There was a perceived reluctance for the project to communicate honestly on where things are at, preferring to focus only on positive messages."
DOC was exposed to undue risks, the review showed.
Communications reverted to technical jargon, confusing users.
"Leaders felt unable to pass on messages as they were ill-equipped to explain if questions were asked by their staff."
For the finance project, three out of the nine management approaches were not good enough, and two were worse still - "not fit for purpose".
"Reasons .... for the poor governance performance included excessive leader workload, leader inexperience ... personal agendas diverting the priorities of the governance group, and other activities at DOC distracting leaders ... (e.g., an organisation restructure)."
A record of key decisions was missing, and a usually vital project management plan did not exist.
"A detailed schedule was never shared with the team members."
Almost 90 percent of the project's budget - set at $21.5m but then raised to $25.7m - went on external contractors and consultants.
这些红字是否和阉党FAIL掉的众多项目有共同点?
找一群MATE搞项目,让他们外包出去,然后把STAFF和外部找的研发CONTRACTOR隔绝 (怕人知道外包人员的HOURLY RATE),这样程序开发人员和终端用户的沟通为零,项目不FAIL掉才怪。没关系,继续追加预算,再来一轮吸血。
所以说做人不能太阉党!
james68 发表于 2023-7-2 21:57
吵啥吵,很快就是毛利人的天下了。 你不见,纽航飞机上的毛利语,你不见政府部门里强制学习毛利语,毛利历 ...
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