OnlineRetail Support – PRC Team
Aotea Giftsis New Zealand’s largest Travel Retailer. With 8 stores across thecountry, we are proud to be a successful, growing and dynamicbusiness awarded with a Gold Qualmark certification. We are a true,Kiwi-owned family business that has been well-established in New Zealandtourism since 1979.
Our missionis to provide our customers with a ‘Real New Zealand ShoppingExperience’. Aotea achieves this by carefully training our staff so weprovide high-end service to every customer as well as sourcing and sellingquality, genuine products and brands. No two days are the same at Aotea,as the nature of our multicultural retail business is fun, fast, andever-changing. Our teams are inclusive and friendly, many formingfriendships in our multicultural work environment!
Aotea Onlineoperates a number of digital strategies and platforms for different markets andcountries. Aotea Online is a large and growing part of Aotea.
Weare looking for an organized, detail orientated and analytical person who lovesthe fast-paced nature of a busy retail environment to join our Aotea Online –PRC Team.
Thisis a 3-month full-time role with the possibility to extend. The ideal candidate for this rolewill have order fulfillment experience, sales skills, and administration qualitiesand have previous work experience in tourism, retail or digital industries (ormail order/freight industry). The successful applicant will:
1. Beresponsible for managing and coordinating order fulfillment
2. Beable to look for ways to improve the logistics processes;
3. Beable to manage stock correctly. Good with numbers.
4. Havethe ability to work flexible hours;
5. Havegreat relationship building, communication, and decision-making skills;
6. Beable to demonstrate previous experience of problem-solving and the ability toresolve customer complaints;
7. Possessthe ability to work autonomously as well as a team member;
8. Be ableto speak, read and write Chinese, as the majority of our customer orders arefreighted to China.
If this sounds like you, please sendyour CV and your cover letter to yulyl@aoteanz.com.
Applicants for this position should haveNZ residency or a valid NZ work visa.
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