The number is 0800 358 5453 – it is free and available 24 hours a day, 7 days a week
Or for international SIMs +64 9 358 5453
People calling that line will be able to talk with a member of the National Telehealth Service. They have access to interpreters.
You should call that dedicated number:
There has been a positive uptake of the newly established 0800 number dedicated to novel coronavirus, with people registering via Healthline for follow-up health support.
Advice about self-isolationWe have updated our self-isolation guidance.
We are working with border agencies to ensure recent arrivals from mainland China are aware of the need to self-isolate and register for health checks through the new Healthline service
For people arriving or transiting through mainland China we ask that you:
Please register your details with Healthline while you are in New Zealand. This must include your personal mobile number. We are doing this to provide you with health support while you are in New Zealand.
Call 0800 358 5453 to register.
If you are using an international SIM, call +64 9 358 5453
Self-isolation means avoiding situations where you could infect other people. This means all situations where you may come into contact with others, such as: social gatherings, work, school, child care/pre-school centres, university, faith-based gatherings, aged care and healthcare facilities, prisons, sports gatherings, supermarkets, restaurants, shopping malls, and all public gatherings.
If you are a visitor to New Zealand, this means you should avoid sitting in a restaurant, participating in any type of tour group, or using public transport, including flights, buses, and trains between cities in New Zealand.
If you are unsure if you should be self-isolating, please contact Healthline for free on 0800 358 5453.
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