Sometimes that cant be completely blame on the agents. We should blame on the NZ law. There is a very long process of this kind of situation. If the tenant doesnt pay rent and/or water, the agent can only apply through the tenancy tribunal (this will take weeks until you have a court date). Then the agent has to present all the documents to the court and get the whole bond back. If there are there any money are outstanding. Owner can only choose to go through from the debt collector to collect more money and giving the tenant a very bad credit rating only.
Unfortunately, NZ tenancy law protects these kind of tenants very well. Owner may blame on the property agent. However, the agent has a lot more to do to recover these much of money from the tenant.
Just a bad luck for the owner and the agent.
If the agent did the credit check and reference, and the tenant has a bad credit rating (even one default / collection and not telling the owner about this before moving the tenant into the property) Then the property manger or the agent may need to get a blame as well.
I am very sorry for you作者: Carl007 时间: 2014-7-21 17:18:44