Complaints about the serviceThis information provides some tips to help you if you have concerns about anything at an ECE service
If you are unhappy with anything at the service, a good first step is to discuss it with one of the teachers or the owner/manager of that service. If the problem is not resolved, ask the service about their complaints process. In a licensed centre this should be displayed on a noticeboard beside the licence. You can also contact the Ministry of Education to discuss your concerns.
If you believe that a child has been, or is likely to be, harmed (whether physically, emotionally, or sexually) while in ECE care, talk to the Department of Child, Youth and Family Services, or the New Zealand Police.作者: 房老师 时间: 2014-5-14 09:30:05
