我之前跟保险公司做过破损的claim,人家在我第一次打电话告知要claim的时候,就通知我要留好所有破损的东西,他们要核查的。所以这个公司不通知你留东西,也是不够专业。不过LZ自已也应该有这个小常识。不过对于整个运输过程,真是不敢恭维,这个公司实在太不专业了。LZ想开点儿,吃一堑长一智吧。作者: NASA 时间: 2013-10-28 08:56:39
我只说一句, New Zealand carriage of goods act. LZ先看单据,然后再看赔偿意向。作者: 80545202 时间: 2013-11-8 12:28:22
If you hire a company to move furniture, send a parcel by courier or check in your luggage with an airline, you're covered by the Carriage of Goods Act 1979. The Act gives you certain rights to compensation for loss or damage, though any contract you sign might limit those rights.
Loss or damage
If you don't have a written contract with the carrier, your goods will be carried at "limited carrier's risk". This means the carrier is liable for any unintentional loss or damage up to $1500 for each separate item.
If you have a written contract, signed by you, it should specify the type of liability arrangement - either "limited carrier's risk", or one of these three options:
If the goods are carried "at owner's risk", the carrier is not liable for any unintentional loss or damage.
For goods carried "at declared value risk", the carrier is liable for loss or damage up to an amount you agree. This amount must be specified in the contract.
If the goods are carried "on declared terms", the carrier and the customer are free to negotiate all the terms of the contract as they wish. This arrangement will usually be used only by businesses.
There is an exception for intentional damage. If the carrier or an employee intentionally damage or harm your goods, they are liable for the full cost no matter what type of contract you have.
There is also an exception for mail. Letters with postage of 80 cents or less are covered by the Postal Services Act 1998, and there is no right to compensation if they are lost or damaged, or arrive late.
Making a claim
Under the Carriage of Goods Act, you have 30 days to make a claim. However, the carrier's contract may specify a different period - in some cases just a few days. The carrier is free to do this, so it pays to check when you sign the contract.作者: blackgerm 时间: 2013-11-13 14:26:12
80545202 发表于 2013-11-8 12:28
If you hire a company to move furniture, send a parcel by courier or check in your luggage with an a ...