根據consumer guarantees act 簡稱CGA ,有明確指示貨品有問題退貨或換貨的準則。
What if the customer has asked me to collect the rejected / return good?
If the customer had to delivered to the customer in the first place due to the size eg. Washing machine, it is reasonable for the customer to expect you to collect the good.
CGA 稱貨品因太大需要運送如洗衣機顧客可要求店舖安排到家來取貨或換貨。
你的情況是顧客到來取貨,如貨有問題他要自己到店舖安排換貨。作者: 米饭团团 时间: 2012-10-27 20:01:56
I guess the buyer want u to post to him, he means he does not want to see u any more to avoid the embarrase since the conflict has already exsited between u and him. The best solution then is ask for the buyer's address then drop to his letter box. then he won't see u and u won't see him again either.