"we will provide a refund of the purchase price that you paid for your Voucher if you are unable to redeem your Voucher because the business providing the Deal (a) closes down or (b) refuses to honour the Voucher. The following terms and conditions apply: To be eligible for a refund, you must have complied with our Terms of Service and with any additional terms and conditions set out in relation to your Deal. For example, you will not be eligible for a refund if the terms state that bookings are essential and you try to redeem your Voucher without a booking, or the Voucher is only valid at a certain location and you try to redeem it at a different location."