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标题: 看看国际乘客怎么评价南航南航还评4星航空？国内的航空公司不给国人争光。。 [打印本页]

作者: cityliving 时间: 2012-1-17 00:58:50 标题: 看看国际乘客怎么评价南航南航还评4星航空？国内的航空公司不给国人争光。。

China Southern Airlines Customer review : 13 January 2012 by A Morgan (Australia)
Rating : 3/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Melbourne-Guangzhou economy A330 and Guangzhou-Kathmandu on A319. No entertainment other than a bizarre selection on a communal screen that you can't see, uncomfortable seats, and worst airline food I have seen. Drink selection poor and they don't offer water regularly. Cleanliness in the toilets was not good. Staff do not speak much English, and not good at keeping order in the cabin. Transit through Guangzhou stressful- you need plenty of time to get through Customs. The only thing is that they are very punctual.

China Southern Airlines Customer review : 12 January 2012 by D Cooke (Australia)
Rating : 2/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Flew Sydney-Paris via Ghangzhou. Planes old and cramped. Seat was broken and wouldn't sit upright. No entertainment for first leg of flight apart from films in Chinese, not good for 12 hour flight. Flight attendants had limited English skills. Food was ok although limited drinks. Toilets started to smell 30 minutes into flight and were not cleaned throughout flight. Although cheaper than some carriers, what I saved in upfront costs I spent in the airports while waiting on poor connecting flights.

China Southern Airlines Customer review : 12 January 2012 by W Aspros (Australia)
Rating : 4/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Paris to Brisbane via Guangzhou Jan 2012. The Paris-CAN leg operated by an Air France 777 and was full, but ran as expected with normal economy seats average in-seat entertainment. Family of 4 kids given a single middle, rear row of 4 seats. We were then "upgraded" to premium economy for the very full leg to Brisbane. CS owned A330 with duct tape on some of the cabin panels. Originally all seated separately but changed at the gate to 2+2 middle seats. Seats are normal economy seats spaced slightly further from seats in front - no other difference as far as I could tell, no extra recline. No in-seat entertainment and the 3 Asian movies that were eventually displayed on the main cabin screens were mostly only partly shown. Cabin staff were friendly and drinks were available throughout the flight. Don't expect too much.

China Southern Airlines Customer review : 11 January 2012 by James Chuah (Canada)
Rating : 3/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
YVR-CAN on Boeing 777-200ER. Out of date entertainment system which only has about 40 movies (most of them in Chinese), and the seats are cramped. The food was typical, and the cabin crew sort of helpful.

China Southern Airlines Customer review : 11 January 2012 by Steven Cao (China)
Rating : 5/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Beijing-Shanghai Pudong on A380, changed my flight just to experience China Southern new A380. Flight on time, very hard seat and uncomfortable, leg room for some seats is more spacious compared to China Southern Airlines other aircrafts. Meal is ok, AVOD excellent, huge amount of movies.

China Southern Airlines Customer review : 4 January 2012 by N Jackson (Australia)
Rating : 5/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Travelled to Guangzhou on more than 5 occasions. The staff can understand English but at a very basic level but this can vary from flight to flight. Announcements by the pilot or pre-recordings are not very extensive but are detailed enough for passengers to understand the situation. 3 out of 5 times the plane I was travelling on A330 did not have personal entertainment screens on the back of seats, the food was also quite bland but it was warm at least.

China Southern Airlines Customer review : 4 January 2012 by T Smith (Australia)
Rating : 3/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Unfortunately, the con's outweigh the pro's. Staff service, food and entertainment were all a disappointment. Staff are inexperienced when dealing with customers - they are impatient and don't smile. Food was disgusting and cold. There was limited entertainment - no television screens on the back of seats - everyone had to share one and watch the channel that they put on. If you are looking for a good airline, I can confidently say that China Southern Airlines is not the one.

China Southern Airlines Customer review : 3 January 2012 by F Stanislaw (Australia)
Rating : 7/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
BNE-CAN-CDG return, and they provided a better experience than supposedly more 'upmarket' Air France codeshare partner. Be warned: there is no video system in economy, apart from a coach style screen miles away from you with mediocre selections - this is a big drawback. Food was rather good for economy, though alcohol selections are very limited. Toilets were so-so in terms of cleanliness, but the cabin was bright and airy. You're also given a handy toiletries bag. Staff generally pleasant and efficient. Overall, an ok experience.

China Southern Airlines Customer review : 1 January 2012 by Y Ren (Australia)
Rating : 5/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Hanoi-Guangzhou-Beijing in Y class. I do not understand why China Southern encourage transit in Guangzhou, but do not tag luggage through to the final destination. Check-in at Hanoi and Guangzhou were fast. A319 Hanoi-Guangzhou and A321 Guangzhou-Beijing with good leg room. Both flights on time. Service onboard pretty good, breakfast for Hanoi-Guangzhou and lunch from Guangzhou to Beijing. AVOD not available, overhead TV programs ok but nothing exciting. China Southern really need to tag luggage to final destinations and issue connecting boarding passes. These fake international (domestic) flights are simply not working.

China Southern Airlines Customer review : 15 December 2011 by L Tonkin (Australia)
Rating : 2/10
Cabin Flown
Premium Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
PER-CAN-PER December 2011. If China Southern is trying to encourage international travel to and from Australia, I would suggest they checkout other airlines in the region to get a feel for what Service means. Had to make several attempts just to get some water on my flights, food was terrible and not hot, and the cabin staff cannot speak or understand English. No info from the flight deck! This was in premium economy - I would hate to see what economy class is like. Entertainment - what entertainment?

China Southern Airlines Customer review : 7 December 2011 by Steven Cao (China)
Rating : 9/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Flew CZ a couple of times recently on Shanghai Hongqiao-Changsha, Kunming-Lijiang. Brand new A320 very clean, all on time departure and arrival which is rare for Chinese domestic flight. Decent service with good- quality food and drinks, China Southern improved their quality of service a lot since they joined Skyteam.

China Southern Airlines Customer review : 7 December 2011 by Bob Castor (Canada)
Rating : 10/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Seoul-Guangzhou-Vancouver. Very pleasant experience with attentive staff. Everything was on time, food was tasty and attendants helpful and nice. Entertainment system had some glitches, but I did not care much.

China Southern Airlines Customer review : 6 December 2011 by Pascal Languillon (New Zealand)
Rating : 5/10
Cabin Flown
Economy
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
Amsterdam to Auckland via Beijing and Guangzhou. A 24 hrs flight with this airline gives me a good overall impression of the company. Brand new A330s brings many advantages: quiet, clean, good entertainment system (but bad selection of movies). Also quite a lot of leg room in Economy. However the food served was really bad, the crew did not smiles with poor English skills. The ground facilities in China are not the best, with lots of unnecessary immigration and security checks even though I was only transiting. Overall ok because the planes on this route are new, but I have had better experiences on all the other airlines I have used before from Europe to NZ.

China Southern Airlines Customer review : 4 December 2011 by K Sun (Australia)
Rating : 9/10
Cabin Flown
First
Value for Money
Seat Comfort
Staff Service
Catering
Entertainment
Recommended
SYD-CAN-SYD return in First on a brand new A330-300. Excellent product. 180 degree flat bed with nice pj's and a bvlgari amenity kit. Turn down service is personal, with a nice thin mattress and an undercover. Large pillows and comfortable duvet Food is so so for first class standards. IFE is good with some new hollywood movies. Service personal and not interrupting. Flight were on time. Only downside is the lack of champagne onboard. Overall, very good value for money in First. Would defiantly fly them again.

作者: 喜羊羊與灰太郎 时间: 2012-1-17 01:18:07

我后天就是坐南航....=.=

作者: santiaohe 时间: 2012-1-18 19:07:44

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作者: cityliving 时间: 2012-1-19 17:31:05

你采访一下有几个觉得舒服的，满意的。国人都喜欢采取沉默。。。。。

作者: STEVFAN 时间: 2012-1-19 22:24:40

中國人就是土便宜，，買票就是只問價格。要不然就是，又要當婊子又要立牌坊。。

作者: 年轻的苍狼 时间: 2012-1-20 21:16:24

南航的服务的确差太多，吃的东西也很差，建议自己先吃饱或者带点吃的上机。选择它，完全是因为直航，方便

作者: 么么猪 时间: 2012-1-24 15:13:44

咦。。不是说南航换飞机了么

作者: cityliving 时间: 2012-2-1 20:16:49

ddddddddddddddddddd

作者: BoBoMi 时间: 2012-2-3 00:17:42

千万别做南航真的是没法说服务态度差总之各方面都差还不如国行呢差远了那空姐牛得要上天了

作者: ICECOOL 时间: 2012-2-3 07:51:37

我爸爸刚坐过，有一次吃的还是冻的，豪华经济舱座位和经济舱作为基本一样大。

座南航很辛苦，还是国泰和纽行好。

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