我写电邮给保险公司de broker了,他们的回复如下:
I have been able to get cover for the sign writing costs and am just waiting for the final approval for this.
Your insurer has attempted to contact the third party again with no luck. The claim can only go to the disputes tribunal once full costs have been finalized. Your insurers are currently waiting salvage costs for them to do this and this will be the next step.
If you have any further questions please do not hesitate to contact me